ASE 365 Privacy Policy — Your information is completely safe with us

ASE 365 (website: ase365.im) is a trusted online gaming and betting platform in Bangladesh. We understand how valuable your personal information is, which is why this Privacy Policy has been created to clearly explain what data we collect, how we use it, and what rights you have.

This Privacy Policy applies to the ASE 365 website, mobile app, and all digital services. By creating an account with ASE 365, you agree to this Privacy Policy.

Our privacy policy is compliant with GDPR and applicable Bangladeshi data protection laws. Your trust is our most valuable asset, and protecting it is our foremost responsibility.

ASE 365 may collect the following types of information:

ASE 365 collects your information in the following ways:

• Directly Provided: Information you provide directly when filling out a registration form, updating your profile, or contacting customer support.
• Automatically Collected: Information is collected via cookies, log files, and similar technologies when you use our website or app.
• Transaction Records: Automatically saved during deposit, withdrawal, or gaming activity.
• Verification Services: Information may be collected from trusted third-party services for identity and age verification.

All data is collected with your knowledge and in compliance with applicable laws.

Your information is used solely for the following purposes:

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• For KYC verification and fraud prevention.
• To personalise your gaming experience.
• To notify you of bonuses, promotions, and important updates (with your consent).
• To promote responsible gaming and identify problem gambling behavior.
• To meet legal obligations and comply with regulatory requirements.
• To provide customer support services.
• To improve platform security and performance.

ASE 365 shares your data with third parties only in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and banks only receive the information required to complete a transaction.
• KYC Service Provider: Trusted third parties handling identity verification only receive the information strictly necessary for that purpose.
• Legal Authorities: Information may be shared with government authorities in cases of court orders or legal obligations.
• Business Transfers: If ASE 365 undergoes a change of ownership, your data may be transferred to the new entity; however, this policy will continue to apply.

All third-party service providers operate under strict confidentiality agreements and are prohibited from using your information for any other purpose.

ASE 365 does not retain your data longer than necessary. Generally:

• All data is retained for as long as your account remains active.
• Financial and transaction records may be retained for up to 5 years after account closure for legal compliance purposes.
• Security logs are typically retained for 1 year.
• Marketing communication data is deleted within 30 days of opting out.

Once the retention period expires, your information is securely deleted or fully anonymized.

You have the following rights over your information:

ASE 365 uses cookies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and core functionality. These cannot be disabled.
• Analytics cookies: Used to understand how frequently each page is visited. No personally identifiable information is included.
• Personalisation cookies: Helps remember your preferences and language settings.
• Security cookies: Used to prevent fraud and unauthorized login attempts.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

ASE 365 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account on our platform, that account will be closed immediately and all collected data will be deleted.

The ASE 365 platform may sometimes reference third-party services (such as payment gateways). These third parties have their own privacy policies and are solely responsible for how they collect and handle data.

ASE 365 is not responsible for the privacy practices of third parties. We recommend reading their policies before using any third-party service.

ASE 365 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For major changes, you will be notified via your registered email or mobile number.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We encourage you to check this page regularly. The latest privacy policy is always available at ase365.im/privacy-policy.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out through the following:

• Email: support@ase365.im
• Website: ase365.im
• Response Time: Typically within 24–48 hours

We take all privacy-related concerns with the utmost seriousness. Your trust and confidence are the foundation of everything we do.